5 Ways How to Say NO to Your Boss - GET YOUR TIME BACK!

Hey everyone this is Self Made Millennial, I'm Madeline Mann. Today I'm going to

teach you 5 ways to say "no" to tasks that people throw your way without

coming across as rude or lazy. It's a situation that many of us have been in,

right? We have this get it done, make it happen attitude, where any task

you give me I'll handle it. And we don't want to say no, but what ends up happening is

that we keep saying "yes" to all these things and then the core job that we

have to get done suffers because our focus is just so spread out. The bottom

line is you need to start saying NO to more things which is so difficult,

especially when it's more senior people asking you to do things, but focusing

your time and setting boundaries is so important as a professional. Many of

these tips have been inspired by "Essentialism" which is such a good book

you have to read it. I'll link it in the description. So anyways let's jump in to

the 5 ways to say "no." Number 1: the "Yes, what should i reprioritize?" method.

This one works so well especially when receiving requests from your boss. And so

let me give you an example. I once had a boss say to me, "Will you make customized

place settings and agendas for everyone coming to the training tomorrow? I think

that'd be a really nice touch." In that one sentence she just assigned me three

hours of work to get done before the next day. So I said, "Yes, today I'm booked

up creating the info packets, reaching out to each vendor to prep them for

tomorrow, as well as getting in touch with each participant. Which tasks do you

want me to reprioritize for this?" And once she realized how many things I had

going on that day she was like, "Oh my gosh those things are way more important,

do not worry about this." And that's the lesson here is often when people ask you

to do things, they don't realize how busy you are and how not-important their ask

is compared to the other things you're working on. So it's okay to let them know

what you're up to and ask them to help you decide what to reprioritize and

often they'll realize, okay you know, you just focus on what you're doing and I'll

figure out the other stuff. Number 2: Use humor. Now this one's a bit tricky,

you know it can get awkward. You don't want people to think you're not serious

about your job. But I've learned that being a bit

playful about things can defuse uncomfortable situations. I once

had a co-worker come up to me, we'll call him Frank, and say, "Madeline, you know, I'm

cold. Can you go over to the thermostat and make it warmer in here?" And my initial reaction

in my head was just like, "That is not my job. I don't know why you're

telling me to do this. You can go do it on your own, I'm not the temperature

monitor." Or the other thing I could've done is actually gone and fixed the

temperature but then just been, you know, kind of grumpy about it. Like, "Why did he

sidetrack me...this is...this is not cool." But instead I was just playful about it

and I said, "Frank I think you underestimate yourself. I know you have a

big giant genius brain and if you go over there and start pushing buttons, you

WILL figure out how to use that thermostat. I believe in you." And he

chuckled he said a little banter back to me, and we have joke about it. And

then I felt good, I was able to say no without feeling like a crabapple.

All right so, number 3: make it a teachable moment. Let's say someone asks

you for something that you know that they have the resources to do themselves. Such

as, "Hey could you tell me the dates of when the next conference is coming up?"

When you know that they have access to the resources to look that up themselves,

make it a teachable moment where you say, "Absolutely, here is the link to the

calendar you can find the conference dates, as well as all the important

milestones leading up to it." So you didn't tell them explicitly what the

date is, but you showed them where to find it. So when someone's asking you to

do something, think about how can I teach them how to do this themselves to

streamline the whole thing, and often they'll really appreciate it, sometimes

they don't know where to look things up or they don't know how to do things

themselves, so make it a teachable moment. Number 4: suggest someone else to do

it. It's a lot easier to say, "I can't help you, but X person might be interested."

Than just go, "Nope. Sorry. Figure it out." This way you come off as being helpful

without actually having to do the task yourself. This is especially important if

you are consultant or you work for yourself. You should have a list of

professionals that you refer inquiries out to because you can't say yes to

everything, right? So that's great because then you're referring business to other

people, building those relationships, you're helping the person who has the

inquiry find an answer, and then you feel good because you're not just saying

"no" right out, you're still adding value. I work in People Operations at a start-up

So that is just such a catch-all role, and so people don't always know where my

role starts, and where my role ends. And so they'll come to me with things like

social media-- I go, okay no that's more marketing. They'll come to me things

about IT, I say oh no, that's this person. And so I'm constantly referring people

to others and that's actually my way of being helpful, people appreciate that I

am that center hub. But I could just take on all those things on my own,

it would just be totally distracting from my other work, so I like to use this

tactic often. Finally rounding it out with number 5: "If you can X, then I

will Y." response. Someone might give you a big ask and before saying "yes," think

about a way to compromise the work. So for example, someone once came to me and

said, "Hey Madeline, you're great at writing, can you write his speech for

him." And I thought, "Whoa that's a huge ask." So I said, "If he will write the first

draft then I will edit it and punch it up." And this was a great compromise. I

didn't say no, but I modified the ask. And so make sure that when someone asks you

something you don't necessarily have to take it at face value. See if there can be a

modified way that you can help. So let's quickly review the 5 ways to say NO.

Number 1: Yes I can do that, what should i reprioritize? Number 2: Humor, be

playful to soften the no. Number 3: Make it a teachable moment.

Number 4: Suggest someone else to do it. And number 5: If you can do X, then

I will do Y. Whelp, that's it! Now you know more about saying no, so make sure you hit a

"like" on this video, as well as subscribe if you are one of those new people to

the channel, welcome! Thank you so much everyone, see you next time, Wi-Fi high-five.